Salary: £85,000 - 90,000 per year Requirements: Proven experience in user research and user-centred design Strong understanding of Government Digital Service (GDS) standards Experience working within Agile teams Excellent communication and interpersonal skills Ability to build relationships and challenge assumptions Knowledge of inclusive research practices Experience mentoring and supporting junior researchers Responsibilities: Design, plan, and conduct user research to understand service needs Translate research insights into actionable recommendations Apply user-centred design principles to enhance service development Advise clients on solving complex problems through research and design Lead Agile teams to develop services that meet user needs Foster trust and effective communication with clients and stakeholders Support and mentor colleagues in maximizing user research benefits Promote best practices in user research across the organization Technologies: Support UX UI Design More: We are a dynamic organization based in Scotland, offering a 6-month contract for a User Researcher with a hybrid working model (two days per week in Edinburgh). Our team is dedicated to understanding user needs and improving service design through rigorous research and collaboration. We promote a culture of inclusive design and value the contributions of every team member. We believe in providing our employees with competitive daily rates and opportunities for professional development in a supportive environment. last updated 8 week of 2026