We require an Assistant Technical Officer to work as part of a team within the Combined Laboratory reception area.
Qualifications
* Applicants must have good basic dexterity, numeracy and literacy skills.
* Technical aptitude, proven knowledge of Health and Safety Issues, and basic IT skills.
* Ability to work within a busy environment within a team and have an eye for detail.
* The successful applicant will take part in the 24/7 rotas for evenings, weekends, bank holidays and overnight shifts as appropriate. Additional payments are made for these duties.
* Preference will be given to internal Trust staff, as well as Priority and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.
Responsibilities
* The receipt of samples, sample preparation, request data entry, presentation for analysis and dispatch to tertiary centres as appropriate.
* Make and receive routine telephone calls to/from GPs, medical, nursing and other healthcare staff.
* Prepare biological material collected from patients, including blood samples for analysis, and analyse these following a Standard Operating Procedure.
* Partake in the 24/7 rota which will include covering a 7‑day, 24‑hr service in reception.
* Work with colleagues to ensure the reception area delivers timely processing of samples and test requests.
* Follow Standard Operating Procedures to ensure all send‑away samples are packaged and despatched in compliance with special postal regulations.
* Ensure senior staff are made aware when stock levels are low.
* Operate complex laboratory analysers to carry out investigations.
* Assist senior staff in the training of new staff.
* Assist in the receipt, processing and storage of all samples derived from clinical trials, including those for which the department derives income.
* Remove samples and request forms from their plastic bags whilst checking that the data on the sample matches that on the request form.
* Bring to the attention of senior staff all rejected samples due to inadequate patient ID or incorrect sample type for the test requested, or contact the necessary persons in accordance with the SOP for the area, to resolve any non‑compliance with policy.
* Inform patients of the venepuncture procedure to be carried out in a caring, reassuring manner that is aimed at their level of understanding.
* Undertake work for which they have been trained, which may take up to 2 months shadowing a trained member of staff.
* Have sufficient knowledge and competence to rotate through sections of the laboratory as required.
* Record and inform requestors of rejected samples following SOPs.
* Prepare samples for analysis using techniques applicable to the areas of work, including attaching bar‑code labels, centrifugation, separation and preparing aliquots as required.
* Book test requests into the laboratory computer system.
* Assist in the safe disposal of used specimens and waste products and in the daily cleaning of laboratory work surfaces.
* Assist in performing print runs of reports and sorting them for distribution as necessary; maintain both hard‑copy and computer‑held reports.
* Extract slides, reports and all necessary items for the multiple clinical and non‑clinical meetings.
* Participate in the collection, receipt and safe storage of reagents and other supplies.
* Maintain an adequate supply of clean glassware, make‑up solutions and collect chemicals from the various stores as required.
* Participate in maintaining the safe storage of diagnostic material.
We are a people business where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support, including reasonable adjustments with the application process, please contact the recruitment team on 01752 432100.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case.
We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
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