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Operations system administrator

Malmesbury
Cotswold Outdoor
Systems administrator
Posted: 18 August
Offer description

Please note this role is a fixed term contract until Febraury 2026. Shifts will include 6.30am starts, 10.30pm finishes and some weekends.Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK's largest outdoor retailers as our Operations System Administrator.As part of the Cotswold Outdoor Group, is joined by and to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!Please note this role is 40 hours per week.How will you make an impact?

* Managing inbound bookings, updates, and issue resolution
* Allocating and tracking operational tasks in our Warehouse Management System
* Investigating, resolving, and escalating operational issues
* Maintaining accurate system records at the end of each day
* Coordinating with customer service to meet ecommerce deadlines
* Providing operational data, reports, and administrative support
* Configuring, testing, and enhancing warehouse systems
* Driving process improvements and supporting warehouse and transport operations

You have experience in operational or administrative support (e-commerce preferred)
* You're confident using data, reports, and warehouse management systems (Manhattan ideal)
* You're skilled with Microsoft Office
* You stay organised, proactive, and adaptable to shifting priorities
* You communicate well, work collaboratively, and solve problems effectively
* You're flexible with varied shifts, including some weekends

What's in it for you?Colleagues make a company, so we believe in offering a total reward package that's more than just base salary. As part of our team you'll receive:
* Base salary of £26,520 per annum
* 40-60% discount across our range of products
* 33 days holiday (inclusive of bank holidays)
* Company pension scheme
* Access to Perkbox, allowing you to save money all year round. Whether it's supermarket savings or days out, the daily coffee or a summer holiday - there's something to suit everyone's lifestyle.
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