Join to apply for the Client Care Advisor role at Vets for Pets
We are on a mission to be the first choice for veterinary care in Rugby, focusing on patient‑centred treatment for every client who walks through our door. If you enjoy providing great service and working in a team, we have just the opportunity for you at our Rugby Central practice.
Part‑time, 25‑30 hrs per week with 1 in 4 Saturdays.
As a Client Care Advisor you:
* Greet each client and offer support, guidance and expertise.
* Manage payments and future bookings confidently using our online booking system.
* Coordinate the smooth running of the practice, ensuring computer literacy skills.
Attributes Required
* You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
* You are calm, attentive and always focus on the clients’ needs.
* You bring enthusiasm and drive to your role.
* You can deal with everything that is thrown at you, from comforting a client who has had bad news about their pet to sharing in the joy of a new puppy’s first visit.
* Your personality shines, and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
* You like to be busy, enjoy helping people and their pets, and always endeavour to make a difference.
Benefits
20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in‑house career development opportunities, pension and holiday allowance. Starting salary minimum wage.
We are an equal opportunities employer.
To apply, please email: lucy.harris@vets4pets.com
Location: Rugby Central Vets4Pets - CV21 1GB
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
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