An exciting opportunity has become available within this company as a Senior Lettings Negotiator/Lettings Manager, in a successful and expanding office in Belgravia, Central London.
Quintessentially Estates is an international company and as an employee you will be liaising with a large network of offices across the globe to list and rent properties for both members and non-members as well as expand the London rentals department by directly targeting landlords.
The right candidate will be happy to work alone/in a small team and within a wider global team to drive business forward, you will be a hands-on individual strongly interested in relationship building.
You will be dealing with ultra-high net worth and high-profile clientele so you will be charismatic, highly professional and discretion and confidentiality will be of the utmost importance to you.
This is a fantastic opportunity for an exceptional individual who has a proven success in the lettings industry and a genuine interest in growing a department within this global luxury company whilst also placing client relationships and service levels at the forefront of one's business. You must have 2 plus years in lettings experience and ARLA qualified.
Role Overview
At Quintessentially Estates, you will take full ownership of the lettings process, ensuring that the service we offer is nothing but excellent. You will be building a team of experienced lettings negotiators, oversee the day-to-day operations, and work closely with the senior management team to set and achieve ambitious targets. Your role will focus on maximising income through a combination of excellent customer service, strategic market positioning, and exceptional negotiation skills.
Key Responsibilities
* Run the lettings department, ensuring a high level of performance and service when interacting with landlords and tenants.
* Oversee all aspects of the lettings process, from market appraisals to property viewings and tenant selection.
* Ensure all properties are marketed to the highest standard and in full compliance with legal regulations.
* Maximise rental income and occupancy rates by adopting proactive and innovative strategies.
* Negotiate and manage tenancy agreements, renewals, and deposit disputes to achieve the best outcomes for both parties.
* Drive the department to exceed monthly KPIs and targets, maintaining a high level of service across all areas.
* Represent Quintessentially Estates in a professional and polished manner at all times, upholding our reputation for luxury and excellence.
* Collaborate with the wider team at Quintessentially Estates and Quintessentially, including marketing, sales, and client services, to ensure a seamless experience for clients.
* Stay up-to-date with industry trends, legislation changes, and market conditions to maintain a competitive edge.
Requirements
* Proven experience in high-end lettings or luxury property management.
* In-depth and up to date knowledge of lettings legislation, compliance, and industry best practices.
* Outstanding communication, negotiation, and interpersonal skills with the ability to deal with high-net-worth individuals.
* Strong leadership capabilities and ability to work independently as a negotiator.
* A track record of consistently meeting and exceeding performance targets.
* Impeccable attention to detail and exceptional organisational skills.
* ARLA or similar property qualification
Job Type: Full-time
Benefits:
* Company events
* Company pension
Work Location: In person