Job Title: Senior Specialist Officer (Disrepair)
Location: Local authority based in Croydon
Hourly rate: £21.72 PAYE/ £28.68 Umbrella
Contract Length: 3-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours- Hybrid working available
ASAP Start
Role Purpose:
The role will provide key support in the operational progression of Awaab's Law which will come into force in October 2025 and ensure all emergency hazards are repaired and actioned within 24 hours of notification. In this role you will manage a small team to provide proactive and reactive administrative support to the disrepair team, repairs partner's customer services, back office and operational staff.
Job Duties:
1. To act as key liaison point for disrepair queries and support the Disrepair manager in providing the 'expert' link and back-office support to other repairs staff and to the other housing sections.
2. To act as a liaison between front line and back-office services for the repairs partner and other Council departments, to ensure effective communication and efficient responses to customer queries.
3. To meet all deadlines for reports and attend internal and external meetings as requested
4. Supervising and co-ordinating the w...