Community Support Worker
Location: Torfaen (based in our Hwb, Pontypool)
Salary: £13.45 per hour
ours: 35 hours per week, Monday-Friday (occasional evenings/weekends)
Contract: Temporary, ongoing
About the Role
We're looking for a Community Support Worker to provide specialist, empowering support to women and children accessing our community services. This is a rewarding opportunity to make a genuine difference in people's lives every single day.
What You'll Do
Manage your own caseload and build trusted relationships with clients.
Carry out needs assessments, risk assessments, safety plans, and support plans.
Support women to access the services they need - from housing and health to education, parenting, and legal advice.
Encourage independence and promote safety, empowerment, and choice.
Keep accurate case records and ensure safeguarding procedures are followed at all times.
Work collaboratively with colleagues and partner agencies to deliver the best outcomes.
What We're Looking For
Experience supporting vulnerable people (ideally women and children affected by domestic abuse).
Ability to engage clients in meaningful needs assessments, safety planning, and ongoing support.
Confidence in building strong partnerships with other agencies.
Compassionate, resilient, and committed to empowering others.
Organised, IT-literate, and able to manage your own workload.
Flexible - willing to work occasional evenings and weekends to meet service needs.
A car driver with business-use insurance.
A relevant Level 3 qualification (or equivalent experience) is essential.
What's on Offer
Work with a passionate, values-driven team.
Make a lasting difference to women and children in your community.
Ongoing training and professional development.
Competitive salary with a pay rise after 6 month if taken on directly after the temp contract.
Agile working - flexibility to work where and when you're most effective.
Our Values
This role is guided by six essential qualities:
Empowering
Integrity
Self-Awareness
Collaborative
Resilient
Dedicated
If these values resonate with you, you'll thrive in this role.
Interested?
Apply now and join us in creating a safer, stronger future for women and children.
Would you like me to also add a strong opening hook (something emotive to instantly grab attention for job boards/social media), or keep it professional and straightforward for now?