Who are we?
NUS is a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales. NUS Charity is an exciting organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ unions. We provide a range of services to Students’ Unions, ranging from advice and guidance, events, a large purchasing consortium to supply their shops, bars and cafes, and other commercial solutions.
We are currently working to build our data solutions for Students’ Unions to help build a national dataset and to support evidence based decision making. We are doing this through the expansion of existing services and introduction of a new product, NUS ID. This new work brings new thinking and we are excited to be recruiting for a Project Manager.
We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
What we do
Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our member’s development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members. The student movement is fast-paced and sometimes challenging, but we’re also a big family who support each other.
What’s the job?
We see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception. And we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
The Project Manager role is a full-time, permanent post. Your primary goal will be to project manage the successful delivery of NUS ID into Students’ Unions, working towards key business objectives.
You will be responsible for gathering requirements from students’ unions, reviewing and validating all development, and onboarding end users. This role involves working closely with product owners to ensure development keeps to timings, reporting feedback quickly, and proposing ongoing roadmap planning and stakeholder communication. You will also agree on bespoke development strategies with each union, providing transparency into the value generated.
This role provides significant opportunities for professional development, encouraging active engagement in individual and team growth activities. A key responsibility will be to initiate and maintain relationships with unions participating in the NUS ID pilot, supporting their onboarding and responding to their feedback. You will also oversee external compliance, such as DPA and GDPR, and be responsible for the UAT and QA of new developments for the NUS ID product. Additionally, you will work with unions to develop revenue streams, such as ISIC sales, and create a case study bank to share best commercial practice across the movement.
Who you are
The ideal candidate for this role will possess significant project management experience or a relevant qualification, coupled with a strong background in software or application development. You should be confident in account management and customer engagement, with a proven track record of working with a wide range of stakeholders—from student officers to technical teams.
We are seeking someone who is not only technically and commercially astute but also deeply values-led, with a commitment to being an active part of an environment that promotes equality of opportunity. You should be an expert in project management tools and roadmapping techniques, with the ability to solve complex problems effectively using your own initiative. Strong interpersonal skills are essential; you must be assertive, persuasive, and able to command respect while maintaining political sensitivity and diplomacy.
This position offers a unique opportunity to combine project management expertise with significant social impact. If you are a "completer finisher" with excellent attention to detail who thrives on delivering digital products that empower students and support unions, this role is an excellent fit.