About the Welsh Ambulance Services University NHS Trust
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world‑class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient‑facing role or within our range of support services, the work that you do enables us to provide high‑quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under‑represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Job Summary
Looking to start your career in People & Culture but not sure which path to take? This is an exciting opportunity for someone who wants to explore different areas within People & Culture and develop a broad understanding of how this vital function supports our organisation.
We are recruiting a People & Culture Project Support Officer to join the Welsh Ambulance Services University NHS Trust. In this role, you’ll have the unique chance to rotate across different teams within the Directorate, gaining hands‑on experience in a variety of areas while building your skills and confidence. As a key member of the team, you will provide high‑level project and administrative support, helping to plan, coordinate, and deliver initiatives that make a real difference to our people.
You’ll act as the first point of contact for staff, ensuring smooth communication and coordination across the Directorate. Acting as a central point of contact, you will liaise with stakeholders, manage project documentation, and contribute to service improvements.
Main duties of the job
This role is ideal for someone who is enthusiastic, highly organised, and eager to learn. You will need excellent communication and interpersonal skills, the ability to manage competing priorities, and a strong commitment to delivering high‑quality work.
To succeed, you should bring some experience of working in HR, have undertaken HR‑related activities in a previous role, or have studied a qualification that included a HR module. These experiences will help you hit the ground running and make the most of this unique development opportunity.
If you thrive in a fast‑paced environment and are ready to take the next step in your career within an innovative organisation, we would love to hear from you.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Apply now and start your journey in People & Culture!
Job Details
* Posted: 01 December 2025
* Pay scheme: Agenda for change
* Band: Band 4
* Salary: £27,898 to £30,615 per annum
* Contract: Permanent
* Working pattern: Full‑time, Flexible working, Home or remote working
* Reference number: 020-AC129-1125
* Job locations: Pan Wales (base to be chosen on recruitment); NP44 7HF
* Employer: Welsh Ambulance Services University NHS Trust
* Employer website: https://www.ambulance.wales.nhs.uk/en/5
Person Specification
Essential Qualifications
* Level 4 qualification in a people‑related subject or equivalent experience
* Knowledge of techniques for planning, monitoring and controlling projects
Essential Skills & Attributes
* Developed interpersonal skills with the ability to build relationships at all levels
* Able to plan and prioritise workload in order to meet deadlines and deal effectively with conflicting priorities
* Ability to work autonomously and equally effective as part of a multi‑disciplinary team
* Proficient in use of standard IT packages e.g. Microsoft Office with the ability to master new applications
Desirable Skills & Attributes
* Advanced IT skills in a range of desktop applications e.g. Excel, Power BI
* Welsh Language Skills desirable (levels 1 to 5 in understanding, speaking, reading, and writing in Welsh)
Experience
* Experience of working within a demanding/high intensity HR administration setting
* Experience of successful team working
Additional Information
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
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