Credit & Collections Representative - Renfrew
Join a leading global company in the Life Sciences Solutions sector, dedicated to improving patient outcomes through innovative diagnostic solutions. Our team is passionate about making a difference, and we are looking for a Credit & Collections Representative to help us maintain our commitment to excellence. With a collaborative work environment and opportunities for professional growth, this is an exciting chance to be part of a dynamic team that values your contributions.
Temporary Contract to start around Monday 21st July until end of the year. Monday to Friday. Hybrid role.
Job Responsibilities:
1. Accountable for the collection of debt on an allocated portfolio of customers.
2. Responsible for the calculation, approval, and maintenance of credit limits for new and/or existing customer accounts.
3. Perform regular order hold reviews and make decisions regarding order releases.
4. Conduct and evaluate credit checks on new customer accounts according to company policy.
5. Proactively contact customers, primarily by telephone, regarding payments to ensure timely processing of invoices.
6. Ensure collection software is updated with actions taken, follow-ups needed, and recent customer contact details.
7. Collaborate with local Sales, Customer Services, and Team Leader to address problem accounts.
8. Carry out appropriate ...