Job vacancy: Office Administrator (18.5 hours) Location: Sheffield-based.
The Role
As an Office Administrator, you will be the primary contact for our customers, helping to deliver great customer service and maintaining a smooth workflow across our Run, Climb, and Setting departments. We pride ourselves on delivering excellent customer service and maintaining efficient, well-organised operations.
You’ll play a key role in:
* Delivering excellent customer service to our clients
* Managing the workflow of sales and purchase orders
* Maintaining well-organised operations within the office and warehouse
Key Responsibilities
Customer Support and Administration
* Act as the main point of contact for customers via phone and email
* Handle customer queries and resolve issues efficiently
* Maintain accurate customer records, including account set-up and updates
Workflow Management
* Create and manage sales orders and purchase orders across all departments
* Plan and prioritise your workload efficiently to meet deadlines
* Support the business workflow through good commercial awareness
Operational Support
* Ability to assist in the warehouse with large inbound orders
About You
We’re looking for someone who is highly organised, detail-oriented, and able to manage multiple priorities in a busy environment.
* Strong customer service skills with a solutions-based approach
* Confident communicator, both written and verbal
* Highly organised with great attention to detail
* Able to manage multiple priorities and work efficiently
* Good commercial awareness and understanding of the business workflow
* Experience with stock management systems (e.g. Brightpearl)
What You’ll Get
* £14.00 per hour
* 25 days annual leave plus bank holidays (pro rata)
* Holiday carryover
* Cycle to work scheme
* Staff discount on our brands
* Friendly and supportive team environment
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