Job summary
IJ Healthcare are looking for a confident, enthusiastic team player to join us as medical receptionist.
You will be first point of contact to both patients and other stakeholders, so good communications skills are essential. Your professional manner will demonstrate the high standards of the practice and the quality of care that is given at IJ Healthcare.
Main duties of the job
* To provide high quality reception and administrative support to patients and staff alike.
* act as first point of contact to both patients and other visitors.
* checking in patients
* answering the phone and dealing with queries
* prescription ordering
* scanning of post
* referrals to other services
* coding onto patient records
* daily post
* maintaining accurate patient records
* registration of new patients, temporary and permanent
* liaise with other services in the community
* triage of urgent appointments, ensuring that the patient is seen by the most appropriate clinician
* ensure that bloods / specimens are correctly bagged and given to the courier
About us
IJ Healthcare consists of 2 practices; 1 in Winlaton and 1 in Ryton
Over the 2 premises, the forward thinking team consists of:
* 1 GP partner
* 2 Salaried GP's
* 1 Sessional Locum GP
* 1 Advanced Nurse Practitioner
* 1 Practice Manager
* 1 finance officer
* 1 Practice Nurse
* 2 Healthcare Assistants
* 1 Medical Secretary
* 8 receptionists
* we also have additional role staff consisting off a practice pharmacist, Physiotherapist, care coordinator and a mental health worker.
We all work together. There is flexibility and the chance to work across both practices although this post will primarily be based at ELvaston Road Surgery. Full training and supervision will be given. Training and development are encouraged within the practice. Annual appraisals and constant reviewing ensures that everyone on the team is working to their optimised level. Quarterly team meetings and sharing of best practice make the running of the 2 surgeries a full team effort.
Details Date posted
06 June 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A0426-25-0001
Job locations
Doctors Surgery
7 Elvaston Road
Ryton
Tyne And Wear
NE40 3NT
Hollyhurst Medical Centre
8 Front Street
Blaydon-on-tyne
Tyne And Wear
NE21 4RD
Job description Job responsibilities
To ensure success, you should be a confident and professional administrator with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. You will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies. You will need to have excellent organisational and administrative skills. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills.
Job description Job responsibilities
To ensure success, you should be a confident and professional administrator with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. You will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies. You will need to have excellent organisational and administrative skills. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills.
Person Specification Qualifications Essential
* GCSE Grade A to D in Maths and English
Experience Essential
* Previous experience working within a healthcare environment is essential as is knowledge of EMIS and medical terminology. Excellent documentation, communication and IT skills.
Desirable
* UK driving licence is desirable as you may be required to travel between sites.
Person Specification Qualifications Essential
* GCSE Grade A to D in Maths and English
Experience Essential
* Previous experience working within a healthcare environment is essential as is knowledge of EMIS and medical terminology. Excellent documentation, communication and IT skills.
Desirable
* UK driving licence is desirable as you may be required to travel between sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name
I.J Healthcare
Address
Doctors Surgery
7 Elvaston Road
Ryton
Tyne And Wear
NE40 3NT
Employer's website
https://www.hollyhurstmedicalcentre.nhs.uk/ (Opens in a new tab)
Employer details Employer name
I.J Healthcare
Address
Doctors Surgery
7 Elvaston Road
Ryton
Tyne And Wear
NE40 3NT
Employer's website
https://www.hollyhurstmedicalcentre.nhs.uk/ (Opens in a new tab)
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