Customer Service Administrator –6405
Location: Bridgwater
Hours: Monday to Friday, 8:30am – 5:00pm
Salary: £26,000 – £27,000 per annum (DOE)
A fantastic opportunity has become available for an organised and proactive Customer Service Administrator to join a fast-paced operations team within a well-established manufacturing environment.
This position is perfect for someone with a background in customer service who enjoys variety, thrives in a team setting, and is looking to develop their career in a dynamic and supportive workplace.
Key Responsibilities of a Customer Service Administrator:
* Process customer enquiries, quotations, and purchase orders
* Respond promptly to emails and calls, providing updates and order acknowledgements
* Coordinate with planning, production, purchasing, and technical departments to ensure smooth order progression
* Maintain positive customer relationships and provide high-quality service
* Support internal teams with scheduling and production planning tasks
* Follow up on quotes and assist with general office duties
* Provide cover and support for planning and purchasing functions when needed
* Contribute to ongoing improvements in processes and procedures
Key Skills of a Customer Service Administrator:
* Minimum 2 years' experience in a similar customer service role
* Strong verbal and written communication skills
* Proficient in Microsoft Office, particularly Outlook and Excel
* Highly organised and able to manage multiple tasks at once
* Confident problem solver with a proactive attitude
* Comfortable working independently and as part of a small team
Benefits:
* Flexible working (including occasional home working)
* On-the-job training and development
* Supportive and collaborative team culture
* Career progression opportunities
* Company pension and full-time contract
* Occasional UK travel (approx. once per month)
To be considered for this role, please email your CV to katie.tyrrell@first-base.co.uk or call Katie on 01453 755330.
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First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates across the Commercial, Industrial and Engineering sectors.
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