Join to apply for the Night's Team Supervisor / Duty Manager role at RBH
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Join to apply for the Night's Team Supervisor / Duty Manager role at RBH
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
Holiday Inn Express Manchester Airport is ideally located 1.9 miles from the Airport terminals, metro, bus and train stations. Our onsite bar and cafe serves meals and snacks daily, with selected dishes available 24hrs a day. Wake up in the morning with our included Express Start breakfast, or if you have an early flight, a Grab & Go option is available from 4am.
Our Benefits
You will have access to a benefits package we believe truly works for our people
* Discounted hotel room rates for you and your friends & family
* An additional days leave for your birthday
* Enhanced Maternity, adoption & shared parental leave
* Course Sponsorship
* 30% F&B discount at RBH hotels
* Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
* Flexible working arrangements
* Wagestream - choose how and when you get paid
* Life Insurance
* Employee Assistance Programme
* Social and wellness events and activities all year round
* Free meals on duty saving you over £1000 per year
And much much more!
AN EVENING IN THE LIFE OF NIGHT'S SUPERVISOR / DUTY MANAGER AT OUR HOTEL
What you'll be doing...
* Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
* Managing a team of 2/3 people on shifts, you will be welcoming late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
* Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
* Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
* Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
* Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
* Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
* You will be working 5 nights out of 7, shift times are: 22:45-07:15
What We Need From You
* A natural night owl who’s comfortable working through the late hours.
* Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
* Good with numbers and detail-oriented, especially when handling nightly audits and reports.
* Reliable and calm under pressure, able to manage guest needs and unexpected situations.
* Team player who can work independently, setting the stage for a smooth start in the morning.
* Good communications skills to work well with your colleagues
* High energy and adaptability, thriving in the quiet but active world of night shifts.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitality
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