Job Title: Payroll Manager
Salary: £42,000 - £45,000
Benefits: 22 days holiday, private healthcare, 5% pension, subsidized restaurant, gym, deli
Location: Potters Bar
Hours: Mon-Fri 9.00am - 5.30pm
MUST HAVE - Experience in Umbrella or payroll provider
What you want to know about this employer
Fast growing commercial contractor focused on compliance and risk management.
Extremely well organised structured business with a professional yet very down to earth culture.
Purpose of role
The purpose of this role is to lead and oversee the payroll function, ensuring accurate, compliant, and timely payroll delivery while driving high service standards, team performance, and continuous process improvement.
Responsibilities
* Lead and supervise the day-to-day payroll operation, ensuring all schedules, queries, and payments are processed accurately and on time
* Act as the escalation point for complex payroll matters, including bank allocations, advances, pensions, and formal complaints
* Manage payroll deadlines and workflows, working closely with Sales and Onboarding to support new client implementation
* Maintain clear communication with internal stakeholders and clients, proactively managing issues and expectations
* Review and improve payroll processes to increase efficiency, accuracy, and compliance, liaising with software providers where required
* Ensure payroll processes remain fully compliant with current legislation and industry best practice
* Monitor team performance, attendance, and workload, providing regular feedback and reporting to senior management
* Lead training and development for the payroll team, supporting both new starters and ongoing technical development
* Champion high service standards, professionalism, and a positive team culture
* Deliver payroll-related projects, including system implementations, audits, and maintaining up-to-date procedure documentation
Attributes
* Confident managing high volume payroll - 5000 plus across the team
* Experience working for a payroll provider or Umbrella will be highly beneficial
* Demonstrating the ability to lead, guide and coach a team
* Effectively distributing work loads
* Reviewing existing workflows, enhancing processes and compliance
* Impeccable attention to detail and highly organised
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