The Cargo Systems Installation Manager is responsible for leading and managing the Global Cargo Systems Installation team supporting cargo industrial imaging systems, including LINAC (linear accelerator) systems and Cargo inspection systems used in transportation, security, and industrial applications. This role ensures delivery of high-quality installation and support while maintaining strong customer satisfaction and compliance with regulatory standards.
Job Description
Key Responsibilities
1. Lead a team of Installation engineers/techs to support installation, troubleshooting, preventive maintenance and upgrades of LINAC and cargo inspection systems.
2. Develop and implement operational strategies that drive installation excellence, including site acceptance and commissioning.
3. Oversee escalation processes, root cause analysis and field fixes for critical issues.
4. Partner with Engineering, Manufacturing, Quality, and Product teams to improve installation readiness, execution and customer experience.
5. Ensure compliance with safety standards, radiation regulations and local laws where systems are deployed.
6. Drive team training and certification programs to ensure deep technical knowledge across complex industrial systems.
7. Develop and monitor KPIs related to installation timelines, time to install ...