Retail assistant manager
£13.25 - £15.46 per hour plus benefits
Location: Droitwich | Department: Trading | Contract: Permanent | Working hours: Part time 15 hours per week | Closing date: 17 May 2026 at 23:55
Overview
We are looking for a motivated Retail Assistant Manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock. You will be part of a lively, vibrant working environment, with opportunities to learn and grow while contributing to our mission to beat cancer.
Responsibilities
* Support the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
* Support the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
* Lead by example and provide excellent customer and supporter service.
* Work with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
* Create relationships with the local community and Cancer Research UK colleagues.
* Support the shop manager in organising and delivering creative fundraising events to achieve targets.
* Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
* Deputise for the shop manager in their absence.
Skills and qualifications
* Understanding of great customer service.
* Experience in a lively and vibrant retail environment.
* Adaptability in changing situations and ability to work effectively independently.
* Commercial awareness and the ability to create relationships and communicate well.
* Experience as a supervisor and understanding of retail and fashion is desirable.
What you will gain
Generous benefits package, opportunities for career and personal development, and access to the charity’s tools and processes to enable you to do your job well. We offer a substantial retirement plan, flexible leave, discounts, gym membership, and more.
How to apply
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications, but we won’t be able to view them until we invite you for an interview. Please complete the work history section of the online application form to help us assess you quickly and fairly. Our retail teams work on a rota basis with some flexibility needed. Any offer of employment will be subject to a satisfactory basic DBS check. For more information, please visit our website or contact recruitment@cancer.org.uk.
We actively encourage applications from people of all backgrounds and cultures. We will consider adjustments to enable you to perform at your best during the application and interview process. If you require adjustments, please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
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