Company Description
Magenta Insurance, a division of DUAL Corporate Risks Limited, is a property underwriting agency with over 26 years of experience. Renowned for exceptional customer care, bespoke technology, and ethical practices, we build long-term relationships with Brokers, IFAs, and Affinity Partners. We are committed to a flexible, common-sense approach to underwriting and are passionate about assisting our clients. Magenta Insurance operates with integrity and prioritizes listening, understanding, and meeting the needs of customers. We are regulated by the Financial Conduct Authority and have a solid foundation of trust and professionalism.
Role Description
This is a full-time on-site role for an Underwriting Support Administrator, based in Bury St Edmunds. The role involves supporting the underwriting team in processing applications, reviewing insurance documents, communicating with clients and brokers, and maintaining accurate records. Additional responsibilities include ensuring compliance with company policies and regulatory standards, addressing customer inquiries efficiently, and collaborating with internal teams to deliver outstanding customer service.
Qualifications
* Strong Communication and Customer Service skills to manage interactions with brokers, clients, and team members effectively.
* Knowledge and experience in Underwriting, Finance, and Insurance processes and practices.
* Excellent organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
* Proficiency in relevant office software and familiarity with bespoke technology systems is advantageous.
* A proactive approach to problem-solving with the ability to adapt to a fast-paced work environment.
* Understanding of relevant regulatory requirements is beneficial.
* Previous experience in a similar role in the insurance or finance industry is preferred.
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