Job responsibilities Communicate professionally at all times. Demonstrate active listening and the ability to ask appropriate, sensitive and relevant questions. Demonstrate excellent verbal and non-verbal communication appropriate to the situation. To develop working relationships with women/birthing people and their families; carers; health professionals; voluntary sector organisations; housing and supporting people teams; childrens services and other local authorities and health trusts in individual and group settings. Communicate effectively with people who may themselves have communication difficulties, including willingness to seek out and use resources to help those whose first language is not English or those with sensory or learning difficulties. Answering telephone calls, taking comprehensive messages and notifying colleagues, dealing with post, e-mails, answering queries, etc. Undertaking all communication in a way that is appropriate to the communication needs of the woman/birthing person. On occasion, to accompany members of the midwifery team on home visits or clinic appointments, where lone-working is not appropriate. The ability to develop working relationships with colleagues such as the safeguarding lead midwife and public health midwife. Planning and organisation Organises and supports planned intervention in health and community settings e.g. antenatal classes, child health clinics, open access/drop in sessions: health demonstrations and presentations, parenting groups and other support groups e.g. breast-feeding support groups. To undertake additional duties as required, commensurate with the level of the job. The ability to plan and organise own diary with regards to the wider team. Responsibility for patient and client care Able to recognise situations where women/birthing people require advice and help from the Midwifery team, for example, a health need which requires further assessment by a midwife or doctor. Knowledge of infant feeding and nutrition and the ability to provide guidance and support. Provide appropriate advice and support to women/birthing people where required, under the supervision of the named midwife, reporting back as appropriate. Undertake and assist in the delivery of antenatal and postnatal care under the direction of the named midwife. Able to recognise when situations need to be referred to the named midwife e.g. child protection or a health need which requires assessment. As part of the wider midwifery team participate in providing lifestyles advice, promoting health and wellbeing and supporting and signposting women/birthing people to other services for help e.g., Smoking cessation, drug and alcohol service, depression and anxiety service and routine enquiry (domestic violence). Policy and service responsibility Infection control, hygiene and safety, including a general knowledge of appropriate cleaning materials and solutions to use on specific items of equipment, applicable to home visits, child health clinics, infant feeding clinics. Demonstrate the ability to follow record keeping policies and procedures. To attend all mandatory training sessions as required by the Trust. Promote breast feeding and adhere to UNICEF Baby Friendly initiatives. Be aware of safeguarding requirements adhering to the Torbay Safeguarding Childrens Partnership (TSCP) and Torbay & South Devon NHS Foundation Care Trust policies. Attend the Team allocation meetings. Responsibility for finance, equipment and other resources To report any accidents, defects in equipment, near misses and untoward incidents following Trust procedure and carry out local action as appropriate. To work within constraints of resources/budgets available. May have responsibility for stock control within their working environment. Responsibility for supervision, leadership and management Takes responsibility for participating in regular planned supervision including Safeguarding supervision with safeguarding lead midwife. To attend allocation meetings and wider team meetings. Participate in the individual performance development review maintaining a professional portfolio of training, education and knowledge base. Participate in a workplace induction programme for new staff. Information technology and administrative duties To develop an excellent working knowledge of current IT systems. To record accurate, contemporaneous records in a timely manner on the electronic record keeping system. To assist in the collection of audit data as and when required. Responsibility and accountability Ability to contribute to surveys and audits as required. Excellent record keeping skills, with legible hand writing, word processing and typing skills. To ensure clear, concise documentation throughout your care, using SystmOne and through the use of Brigid.