Description
At AXA Healthcare we're helping people be their best selves, whatever that means to them. To manage the creation, crafting and technical implementation accuracy of key technical literature for the business and its customers, we're looking for a talented individual to join the team.
As Technical Literature Manager you'll lead and manage the application of technical content, providing consultative guidance, opinions, and thought-leadership into cross-team collaboration groups.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.
We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
What you'll be doing:
• Leverage internal tools that support the implementation of key changes and management of key technical literature.
• Undertake quality assurance checks within home team to ensure accuracy of amendments, changes and introduction of new information.
• Provide Technical Literature consultancy and guidance to the business, including active participation in key forums.
• Actively participate in key business cycles such as Product Review, Customer Renewals.
• Actively participate in key business exercises such as cost expense optimisation and Communication Reviews.
• Build and maintain relationships with relevant teams across the business ensuring requests are triaged, managed and executed within agreed SLA's.
• Deliver systems and processes required from the Product management team, aligning business needs.
• Actively remove complexity from key technical literature alongside opportunities to simplify internal processes and ways of working.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.
We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply.
What you'll bring:
• Previous experience of managing key technical literature, including confidence in guiding business decisions.
• Experience of quality assurance checks for accuracy of amendments, changes and introduction of new information.
• Creative, innovative thinker focussed on improvements to processes and delivery and working of the marketing function.
• Knowledge of Healthcare, PMI and provider practices.
• Market and strategic awareness.
• Highly developed attention to detail.
• Communicate, influence and manage relationships.
• Brand and competitor knowledge.
• Ability to manage pressure deal with a number of urgent tasks.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What We Offer:
At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
• Competitive annual salary dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private health cover
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts
To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to adi.stapletonberry@axa-uk.co.uk.
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About AXA:
At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We're transforming our business by developing easy, efficient, digital experiences for our customers. We're a collective of specialists passionate about helping our members flourish, whether that's individuals and families, small businesses or huge corporates.
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