Onboarding Coordinator - Temporary Position
Location: Keele, Newcastle Under Lyme, (Hybrid)
Start Date: ASAP
Contract Type: Temporary
Working Pattern: Hybrid (2 days per week in office; remaining days remote)
Pay: 25,500 pro rata
We have an exciting opportunity to join our Onboarding Team as an Onboarding Coordinator!
In this role, you will play a key part in supporting candidates throughout their journey of starting a new role. You'll ensure a smooth and positive onboarding experience by guiding new hires through the process, coordinating documentation, and providing the information they need to succeed from day one.
What You'll Be Doing
* Manage a portfolio of 40-50 onboarding contractor cases at a time.
* Handle inbound and outbound calls while maintaining service level agreements.
* Serve as the primary point of contact for screening and contract-related queries.
* Provide regular and timely updates to all stakeholders throughout each onboarding process.
* Send and collate satisfaction surveys to continuously enhance the candidate experience.
* Coordinate orientation sessions and training programs, ensuring all required steps are completed.
* Collaborate with internal teams to ensure new hires have access to necessary systems, tools, and resources.
* Ensure data protection compliance and adherence to company policies at all times.
What We're Looking For
* Previous experience in onboarding, administration, coordination, or customer service.
* Strong organisational and multitasking skills, with excellent attention to detail.
* Confident communicator who can build rapport quickly and provide a high-quality candidate experience.
* Comfortable working in a fast-paced environment with multiple priorities.
* Proficient with MS Office and familiar with Database systems.
* A team player who enjoys collaborating and problem-solving.
Why Join Us?
You'll be part of a supportive and friendly team dedicated to making every new hire's experience seamless and welcoming. This is a great opportunity to develop your HR and coordination skills while contributing to a meaningful part of the employee journey.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
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