Job Description
Job Title: Assistant Service ManagerLocation: TelfordSalary: £40,000 + BonusIndustry: Plant / Forklift / AutomotiveAre you an experienced technician or supervisor from the Plant, Forklift, or Automotive sector looking to take the next step in your career? This is a fantastic opportunity to join a well-established, forward-thinking company in Telford as an Assistant Service Manager.We’re looking for someone with a strong technical background and a passion for leading teams, improving operations, and delivering first-class customer service.What We’re Looking For:
* A background in plant machinery, forklifts, materials handling, or automotive service environments
* Previous experience in a supervisory or management role (e.g. Workshop Supervisor, Assistant Manager, Service Controller)
* Ability to lead and motivate a team of engineers
* Organised and proactive approach to service scheduling and operations
* Strong communication skills to liaise with both engineers and customers
* Commercially aware with an understanding of workshop performance and KPIs
What You’ll Be Doing:
* Supporting the Service Manager with the day-to-day operations of the workshop and field service teams
* Managing job schedules, workloads, and workshop efficiency
* Acting as a key contact for engineers and clients, ensuring high service standards
* Monitoring stock levels, organising parts, and keeping downtime to a minimum
* Helping to drive continuous improvement and commercial performance
What’s on Offer:
* Competitve basic salary + bonus scheme based on performance
* A stable, full-time position within a respected and expanding business
* Genuine progression opportunities into senior leadership
* A dynamic and supportive working environment
Sound like you?Whether you’re currently a Supervisor, Senior Technician, or already in an Assistant Manager role, this could be the perfect next step in your career.To learn more, or to apply, contact Harry at Holt Recruitment today.HT