Job Description
Quest Search & Selection are currently recruiting for a Store Manager where you will leading the daily activities of the sales team on the shop floor.
Here you will maximise store profitability by developing a culture of high-performance that focusses on providing exceptional customer service and inspirational leadership, whilst being a brand ambassador.
This business is a lifestyle retailer who has become a global brand and has been established for more than 70 years. They offer a whole range of luxury gifting of everyday goods.
Responsibilities of this Store Manager role -
* Manages and coordinates the daily operational activities of the store.
* Providing an exceptional customer service experience to all customers.
* Monitor KPIs and take or recommend appropriate actions to ensure the team are focussed on the right areas to achieve individual and store targets.
* Ensure compliance to legislation to Health & Safety procedures.
* Implement stock management procedures.
* Be knowledgeable & participate in training for all products (current and new) and selling benefits.
* Coordinate any VM guidelines or store moves.
* Leading training & development of the team and dealing with all performance management.
* Overseeing team members’ sickness absences and holiday scheduling.
To be successful in this Store Manager role-
* 2-3 years + experience as a store manager or supervisor, assistant/ department manager level.
* Have experience in a Premium customer focused retail or hospitality environment whether that is health & beauty, fashion, gifting etc
* Have strong sales and client experience, preferably in the retail market
* Attract, recruit and develop the best team possible
* Good understanding of commercial KPI’s (financial and non-financial)
* This is an airside role so you will need to complete a 5-year security check.
* No upsent criminal record
* Excellent communicational skills and ability to work under pressure
* Open to working on a shift-based schedule.
Benefits on this Store Manager role-
* 22 days Holidays
* Contributory Pension
* Lucrative Bonuses
* Generous Staff discount
* Monthly product allowance.
* Full Training & Development.
This is a great opportunity to be part of a business who has invested a large amount of resource, investment and training to scaling up their stores!
If this sounds like you, please send your cv today quoting the reference.no JO-2506-115141