We currently have an exciting opportunity to join our Front of House Team in Edinburgh on a full-time and permanent basis.
Schedule: a varied shift pattern of 08:00‑16:00, 08:30‑16:30, or 09:30‑17:30 onsite.
What will your role look like?
You’ll act as the first point of contact, providing professional reception services including greeting clients and staff, managing calls via Microsoft Teams, coordinating visitor sign‑in, and supporting the office manager with facilities and general tasks related to the day‑to‑day running of the Edinburgh office. This is a diverse and exciting role that combines front‑of‑house and facilities support.
Key tasks include:
* Answer calls politely, quickly, and efficiently.
* Meet and greet all clients, visitors and staff in a professional manner.
* Maintain the meeting room diary.
* Record and handle all incoming and outgoing couriers.
* Ensure all meeting rooms and reception area are kept to a high standard.
* Monitor meeting rooms (i.e., setting up and clearing rooms for lunches, meetings and events – including breaking down tables, moving and resetting tables). This process is strenuous.
* Distribution of external and internal mail.
* Ensure external post is sent by the most appropriate method.
* Monitor and order stationery.
* Manage delivery of all goods.
* Order and deliver records from off‑site storage facility.
* Ensure the tidiness of the general office environment.
* Adhere to the firm’s information security standards, policies and procedures.
* File and archive documents, keeping filing cabinets tidy and ensuring all filing is kept up to date (archiving, retrieval and return using the online portal).
* Invoice management.
* Health & safety inductions and new starter set‑ups.
* Workstation assessments.
* Other ad‑hoc facilities and general support to the office manager.
Requirements
* The ability to communicate at all levels.
* A polite and friendly manner.
* Strong efficiency and punctuality.
* Excellent team‑working skills with the ability to work on your own initiative.
* Experience of working a switchboard would be an advantage.
* A working knowledge of Microsoft Office and Microsoft Excel.
* Excellent organisational and prioritising skills.
* Flexible approach to work.
* Proactive and self‑motivated.
* Professional approach in all work activities and client dealings.
Benefits
* Competitive salary and access to our profit‑share scheme.
* A flexible selection of employee benefits, allowing you to choose a package that best matches your lifestyle and needs.
* A collaborative and encouraging work environment.
* On‑site mental health and wellbeing assistance.
* Mentoring opportunities and access to our award‑winning learning portal, Aspire.
* Regular social activities, three days paid volunteering leave each year and a day’s leave for your birthday.
We are recruited on a rolling basis, so early applications are recommended.
Note: this vacancy does not currently meet the minimum salary threshold requirements for Skilled Worker sponsorship within the UK.
We are committed to an inclusive culture and welcome applicants from all backgrounds.
Equal opportunity statement: We uphold a fair hiring process and non‑discrimination.
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