Job Description
* Business: emap
* Brand: Property Week
* Base Location: Croydon, London – Hybrid
* Employment Type: Full-time, Permanent
* Salary: £25,000 + 20% Bonus
About our company and the brand:
emap is a progressive B2B media, content, events, subscription and networking business. We connect influential people and organisations with a high-value network of decision-makers, data and ideas through our industry-leading B2B portfolio of brands.
Property Week is the leading news magazine in the UK commercial and residential property sector. With our market-leading print, live and digital platforms, we offer unique access to key decision makers in the property industry.
Role Overview:
Our Client Solutions team offers a range of bespoke media solutions that are tailored to client objectives, ensuring campaign success from inception to completion.
We are seeking a proactive and detail-oriented Client Solutions Executive to support the Head of Client Solutions in delivering high-quality project portfolio of bespoke projects including sponsored content, videos, podcasts, webinars, surveys, think tanks, roundtables and other in-person events. This role involves close collaboration with internal teams and direct client interaction to achieve optimal outcomes and offers an excellent opportunity to gain experience in event coordination and sponsored editorial publishing.
You will be a collaborative team player working in an incredibly fast-paced and dynamic environment and be able to build relationships with our busy internal teams and provide excellent customer service to our clients.
Key responsibilities:
This wide-ranging role will provide essential administrative and operational assistance to the Client Solutions team. You will be pivotal in ensuring seamless execution of projects with the following:
* Client Liaison – regular client liaison to keep them updated about ongoing projects and help build valued client relationships
* Administrative & Operational Support – schedule and coordinate meetings, manage production schedules and maintain shared team folders, raise POs and handle invoices, assist in compiling post-event attendee feedback, media coverage, testimonials and content analytics. Maintain and update team databases.
* Sponsored Content & Production – coordinate with internal editorial, digital and marketing teams as well as external contributors to gather and copy-check content ensuring accuracy. Liaise with designers to prepare content for print and digital formats. Assist in producing promotional content for projects.
* Event Logistics – provide administrative support for in-person and online events, such as managing schedules, liaising with speakers, attendees, suppliers and venues, creation and distribution of invitations, guest lists and event materials
* Campaign Execution & Promotion –collaborate with internal teams to help campaign implementation across website and social media, ensuring alignment with client goals. Regularly update internal teams with project schedules.
* Market Insight – stay informed about industry trends and competitor activity
* Cross-Functional Collaboration – work with sales, marketing and digital teams to ensure seamless campaign delivery and client satisfaction.
* Event attendance – in London and other UK locations
Skills and experience:
Essential:
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
* Strong organisational and administrative skills with the ability to manage multiple tasks simultaneously to tight deadlines
* Attention to detail and a proactive approach to problem-solving
* Familiarity with social media platforms and ways to grow engagement
* Ability to work well in a fast-paced environment
* Experience in a customer-facing or B2B role would be preferred for this role
* Collaborative approach to work- ability to work as part of a team and independently, demonstrating flexibility and initiative
* Friendly and professional manner
Desirable:
* Interest in the built environment would be a major advantage for this role
* Knowledge of Canva would be a bonus
* Ability to quickly learn new software packages
Core Competencies and Personal Attributes:
* A driven individual with excellent planning and organisational skills
* Ability to multi-task and prioritise workload effectively
* Creative thinker and problem solver
* Excellent punctuality and time management
* Ability to work well under pressure in a fast-paced environment while effectively keeping to tight and moving deadlines
* The ability to manage multiple projects, simultaneously, whilst also maintaining a high level of detail throughout
* Practical, resourceful and results oriented
* Self-reliant, but knows when to ask for guidance, assistance and advice and when to escalate issues
* Hard-working and professional with high standards
* Creativity and ability to introduce/implement new ideas
* Being agile and adaptable to the ever-changing media landscape
What we offer
Learning & Development:
At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees.
Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives.
To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy.
Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.
* 25 days of annual leave, with the option to buy or sell additional days
* One additional day of leave per year- Celebration Day
* Health plan
* Life assurance
* Private virtual GP access
* Seasonal flu jabs available at the office
* Continuous learning & development opportunities
* In-house Excellence Awards and other innovation projects
* Cycle-to-work scheme
* Discounted gym memberships
* Retail discount vouchers
* Rail season ticket loans
* Pension scheme
* One paid volunteer day per year
* Annual Summer & Winter Celebrations
* Work from home during August
* Income protection and more
Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at www.metropolis.co.uk/privacy.
Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.
How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.