Charlton FC seeks a part-time Temporary Supervisor for its Bluewater Retail store. As one of our Retail Sales Assistants, your duties will include: Carrying out customer consultations to provide the best advice and products Handling customer questions and complaints Processing sales Accepting stock deliveries and stock counts Assisting customers with their purchases Restocking merchandise Maintaining a clean and organised store Supporting the Site Manager e.g., Key Handling, manning site Skills and Experience we are looking for Supervisory experience would be beneficial Ability to engage with customers, understand their needs and provide exceptional levels of service Enhanced listening skills Capable of maximising opportunities to up-sell and cross-sell Comfortable with change and able to adapt quickly What you can expect from Charlton Athletic Retail Operations Full Training from day 1 Opportunities at both the outlet and Flagship store Staff discount on products (30%) Staff Uniform