Description Customer Fulfilment Manager Location: Stafford, UK Salary: £40,000 – £50,000 + profit share bonus scheme, free lunch, car/allowance following probation and more We are recruiting for a hands-on Customer Fulfilment Manager to join a fast-growing environmental solutions company. This newly created role will have full responsibility for all customer delivery operations, managing a small team (including a Project Engineer) to ensure every order/project is delivered on time, within budget, and in full compliance with contractual requirements. The ideal candidate will come from a hire industry background, possess a technical mindset, and be accustomed to working hands-on while managing a small team in a fast-paced operational environment. You will be comfortable engaging directly with customers, suppliers, and colleagues at all levels to ensure high-quality delivery and commercial performance. The role is both customer-focused and commercially driven, combining daily operational involvement with process optimisation and cost management. Key Responsibilities: * Lead, mentor, and manage a small fulfilment team * Oversee the full delivery cycle from order handover to customer sign-off * Coordinate resources, deliveries, and site attendances * Maintain strong customer relationships and proactive communication * Ensure delivery meets scope, quality, safety, budget, and timeline requireme...