Overview
About The Role
Assistant Shop Manager – Location: Petersfield | Hours: 21 per week | Contract: Permanent | Salary: £23,850 per annum based on 35 hours per week
Are you a retail expert passionate about impacting meaningful change? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad.
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity"
What does a day in the life of an Assistant Shop Manager involve?
Responsibilities
* Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
* Working on the shop floor and coordinating activity behind the scenes; no two days are the same.
* Fostering a brilliant shopping environment and providing an excellent customer experience in store.
* Overseeing a team of dedicated volunteers, delivering their induction, management, and development in collaboration with the shop manager.
Qualifications and Skills
* Retail-savvy with experience from working in a shop environment.
* A people-person who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
* A commercially minded individual with a good understanding of financial targets and measures, alongside proven IT skills.
* Ability to work flexibly to the needs of the store.
At The British Red Cross, we pride ourselves on our diverse workforce and ensuring an inclusive environment for all staff and volunteers. We are committed to allowing our teams to bring their true selves to work without risk or fear of discrimination, supported by regular data reporting and networks such as REEN, LGBT+ Network, DAWN, Gender Network, Carers Network and Youth Network. Together, we are the world's emergency responders.
The Candidate
About The Company
The closing date for your application is 23.59 on Wednesday 24th September 2025. Please note we reserve the right to close the advert early, given high volume of applications.
Benefits
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension scheme: Up to 6% contributory pension.
* Flexible working: We do our best to accommodate your preferred work style.
* Learning & Development: Wide range of career opportunities + comprehensive learning.
* Discounts: Access to Blue Light Discount Card and employee benefits platform.
* Wellbeing Assistance: Access to mental health and wellbeing assistance.
* Team Working: Champion our mission in a collaborative team.
* Cycle2Work: Lease a bicycle through the scheme.
* Season ticket loan: Interest-free loan for commuting expenses.
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