Temporary Housing Officer/Admin – Resources Job Ref: Stoke 5248049 Pay Rate: £16.26 per hour PAYE Hours per week: 37 Monday – Friday, normal working hours Role Length: This opening assignment is for 1-2 months City: Stoke on Trent, Staffordshire The purpose of the role is to provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council. Key Responsibilities:
* Manage cases, maintain a direct involvement, identify the factors and develop appropriate actions in line with the priorities and practices of the council.
* Keep abreast of all relevant legislation.
* Contribute to the overall performance of the Directorate through personal performance, co-operation with other groups and in support of initiatives as approved by the Strategic Manager – Housing Management.
* Establish and maintain good lines of communication within the housing team, the council and with outside agencies concerning matters relating to the area and services managed.
* Attend meetings and undertake relevant actions and visits out of office hours as required.
* Be effective and efficient in the provision of comprehensive landlord functions giving general advice and assistance to council tenants, leaseholders and all residents.
* Receive and respond to ASB and tenancy and estate management issues and develop appropriate solutions in line with the policies, priorities and practices of the council.
* Assist in identifying tenancy support needs and make relevant referrals to appropriate agencies.
* Carry out routine tenancy visits as required including leaseholders and residents as part of a locality management approach.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles
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