At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
What you will do as a Front Office Night Host
1. Enable a smooth arrival and departure experience, including providing detailed room orientations and assistance with luggage.
2. Ensure all guests have appropriate credit facilities and handle cash transactions and billing.
3. Assist with guest requests and handle complaints throughout their stay.
4. Maximise revenue opportunities through upselling.
5. Provide extensive knowledge of hotel services, facilities, and local area information.
About you
Previous experience in a luxury hotel front office is preferred. Strong communication skills, familiarity with hotel management software, and proficient computer skills are ideal.
Benefits as a Front Office Night Host at Andaz London Liverpool Street
* 12 complimentary nights per year across Hyatt Hotels worldwide.
* Discounted hotel stays for you and your family/friends from day one.
* Free meals on duty.
* 50% discount on food and beverages at selected Hyatt Hotels.
* Complimentary business attire laundry.
* Headspace membership and Employee Assistance Programme.
* Opportunities for learning, development, and career progression across Hyatt Hotels worldwide.
About Andaz London Liverpool Street
A 5-star lifestyle hotel in vibrant East London, offering diverse dining options including Brasserie, Café Bar, Wine Lounge, Gastropub, and Japanese cuisine.
Hyatt’s values include Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. We are committed to diversity, equity, and inclusion, embracing a mosaic of cultures and identities.
Join us in making travel more human, connected, sustainable, and inclusive. Your role matters, and your individuality is celebrated. Hospitality is more than a job – it’s a career for caring people.
Next steps
Apply today for the Front Office Night Host role at Andaz London Liverpool Street. Please note, only applicants with the right to work in the UK can be considered, as visa sponsorship is not available.
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