Join the team at Cabot Learning Federation as an IT Support Apprentice and be part of a dynamic and supportive environment where you'll grow your skills and knowledge in the world of IT support. Cabot Learning Federation are part of a highly respected education trust that places great importance on the role of technology in modern education. Their team is dedicated to providing top-tier IT support across their academies, ensuring that both staff and students have the tools they need to succeed. With a commitment to innovation, they offer a fantastic opportunity to learn, grow, and make a real impact within the education sector. You will support and maintain IT resources, ensure that hardware and software audits are conducted. Being a valued member of the team, you will respond to, log, and resolve support requests, assist with large system upgrades and so much more! At the heart of their commitment to excellence is the vision, CLF is looking to empower individuals to excel in the digital era. Explore the limitless possibilities of technology, contribute to groundbreaking projects, and unlock your potential as you take the first steps toward a rewarding career in Information Communication Technology with CLF. They have a wealth of experience with working with apprentices' to kick-start their career, you could be next! Key Responsibilities: Provide day-to-day IT support to staff and students, acting as the first point of contact for hardware and software issues. Troubleshoot, diagnose, and resolve technical problems across desktops, laptops, networks, and AV equipment. Maintain and support IT hardware, software, and other technology resources. Assist with system upgrades, configuration changes, and IT projects as required. Collaborate with the central IT team and share knowledge to improve support and services. Maintain accurate records, documentation, and audits of hardware, software, and consumables. Support events by setting up and managing IT and audio-visual equipment. Use scripts and automation tools to streamline tasks and software deployment. Desired Skills, Qualities, and Experience: Keen Interest in IT: A strong passion for technology and a desire to learn more about IT systems. Motivated Learner: Eager to develop new skills and knowledge in a fast-paced environment. Initiative: Ability to work independently and solve problems using your own initiative. Team Player: Strong communication skills and the ability to work effectively within a team. Organisational Skills: Detail-oriented with strong time management abilities. Grade Requirements: A Grade 4/C in Maths and a Grade 5/C in English is required for this role. Salary, Hours, and Benefits: Salary: £14,772.50 per annum Hours: Monday to Thursday, 8am to 4pm; Friday, 8am to 3:30pm Holidays: 25 days of holiday per year, plus bank holidays Benefits: Pension Scheme, Cycle to Work Scheme, Employee Assistance Program, Flu Jabs, Exercise and Wellness Programs CLOSING DATE 30TH JANUARY 2026 Your Training with Us: As an IT Support Apprentice, you will receive hands-on training and mentorship from experienced professionals, helping you to develop the skills needed to excel in the IT industry. You'll have the opportunity to work on a variety of projects, giving you a broad understanding of IT support within an educational setting. Next Steps: Ready to launch your IT career? Apply now to join our team and start your journey as an IT Support Apprentice! Send us your CV, and our recruitment team will guide you through the next steps, including an informal chat and a formal interview if shortlisted. Eligibility Criteria: You must have the right to work in the UK and meet the required educational qualifications (Grade 4/C in Maths and Grade 5/C in English) to apply for this apprenticeship. INDIT