Business Process Specialist - 12 months FTC, Wednesbury
Client: Biffa
Location: Wednesbury, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 38d39adcb923
Job Views: 5
Posted: 29.06.2025
Expiry Date: 13.08.2025
Job Description:
A quick look at the role
The Business Process Specialist is responsible for designing and improving business processes at Biffa. You will advocate for process management, support major projects with process work, and identify opportunities for improvement across the organization.
Your core responsibilities
* Support project delivery focusing on process analysis, mapping, and Lean improvements.
* Conduct process workshops and fact-finding sessions, collaborating with business analysts and stakeholders to understand current processes and issues.
* Design and document future state and improved business processes.
* Identify process improvement opportunities aiming for best-in-class processes.
* Understand and document KPIs, risks, controls, and business rules related to processes.
* Work with process owners to manage and improve processes while fostering Lean culture.
* Develop processes that meet the needs of colleagues and customers.
* Ensure processes are well documented with comprehensive end-to-end maps.
* Support implementation activities, including testing and creating procedures/SOPs.
* Assist in change management and training, including impact assessments, action plans, and training modules.
Qualifications and Experience
* Lean Six Sigma Green Belt or higher certification.
* Experience in designing and re-engineering end-to-end business processes.
* Broad business experience across multiple processes, departments, and functions.
* Experience managing large-scale programs and technology-driven change projects.
* Proficiency with process mapping tools and BPM applications.
About Biffa
At Biffa, we are passionate about waste management—turning waste into sustainable power, recycling, and keeping communities clean. Our team of over 11,000 employees is committed to making a positive impact every day. We value diversity and equality, fostering an inclusive environment where different ideas and backgrounds thrive.
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