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Contract support / helpdesk planner

CBW Staffing Solutions
Planner
Posted: 26 March
Offer description

Contract Support Administrator - Facilities Company - North Lanarkshire - 30-32K

We have an exciting opportunity working for one of Scotland’s fastest growing FM companies covering a new contract at their North Lanarkshire office. In this role you will be working as a Contract Administrator reporting into the Contracts Manager and Account Manager.

Hours of work: Monday - Friday : 08.00 - 17.00 Opportunity for hybrid working after probation

Key Responsibilities:
* Liaising between internal teams and client helpdesk's for updates and closure of nationwide planned and reactive tasks.
* Providing information to account/ contract manager and client teams for regular reporting.
* Organising accommodations and site permits.
* Maintaining client portals, ensuring certification and paperwork is received and uploaded.
* Assisting account/contracts manager with production of quotations.
* Ordering of materials, equipment, and stock control.
* Liaising with internal planning team for scheduling and booking of engineers.
* Assisting the finance team with monthly applications and maintenance billing enquires to ensure ease of invoicing.
* Any other general day-to-day administrative duties
Person Specification:
* Must be proficient in the use of Microsoft Office packages such as Outlook, Word, and Excel.
* Comfortable in decision making and working under own supervision.
* Client focused with a “determine to deliver” approach to the contract delivery.
* Conduct themselves in a calm, organised and professional manner, with the ability to manage high work volumes.
Benefits & Salary:
* £30-32K
* 30 Days holiday
* Private Health Care
* Fantastic Career progression
* Company Pension

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