Overview
Wenzel’s is hiring a Shop Supervisor to join our team. We are a bakery with over 100 shops, expanding across the UK. We are looking for talent with a passion for food and customer service to deliver quality products and outstanding service.
What we offer
* Free meal provided every shift and 50% off all other food
* Enrolment to company pension scheme
* Holiday entitlement of 28 days including bank holidays
* Day off for your Birthday - paid day off in addition to your holiday entitlement
* Staff incentives including competitions and bonus schemes
* Excellent training, apprenticeship opportunities and career progression
* Free employee benefit scheme with discounts at many retailers, gyms, restaurants and more
* Wellbeing Centre and 24/7 employee assistance helpline
Pay & Hours
Pay rate: £12.71 per hour. Working week: 39 hours over 5 days (Monday to Sunday). Flexible working hours may be available where possible.
Job Role
As a Shop Supervisor you will work with the team to prepare fresh ingredients and produce sandwiches, baguettes and other items in line with Company standards while delivering excellent customer service and high-quality food. The successful candidate will be trained to Wenzel’s standards and eligible for future progression. A supervisor assists the Shop Manager with day-to-day store operations, supervises the team, drives sales, controls costs, and helps build a loyal customer base.
Key Responsibilities
* Greet customers and create an inviting experience
* Receive and check daily deliveries
* Assist with branch stock and produce management
* Maintain shop displays
* Maintain knowledge and understanding of products
* Prepare food to specification
* Food and produce quality control
* Maintain high standards of hygiene, cleanliness and food safety
* Work efficiently within a team
* Cash handling and till operation
* Open or close the shop when required
* Run shifts at various times during the week
* Drive sales and minimise wastage
* Previous supervisory experience in retail or customer service is required
* Experience in food production is advantageous but not essential; full training will be provided
Qualifications
* Supervisory experience in retail or customer service
* Ability to lead a team and provide excellent customer service
* Willingness to learn and comply with food safety standards
Next Steps
If you fit Wenzel’s requirements, apply through our recruitment portal and follow the steps provided.
Wenzel’s the Bakers Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. REF: WENLP
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