Overview
This role is central to the efficient and professional execution of customer orders in support of Business as Usual (BAU) projects. The Project Coordinator plays a key role in expediting both internal and external supply chains, maintaining clear and timely communication with customers, and supporting the smooth delivery of projects.
The role represents the Projects Team in cross-functional forums, ensuring accurate information is gathered, shared, and acted upon to maintain project momentum and delivery excellence.
Key Duties and Responsibilities
1. Use enterprise resource planning systems to extract, analyse, and report data accurately in line with contractual and business requirements
2. Liaise effectively with internal departments and external stakeholders to support project delivery
3. Track and monitor order book delivery and contribute to regular project review meetings, providing updates on financial performance, specifications, schedules, and customer relationships
4. Take ownership of overdue orders, coordinating cross-functional actions to reduce arrears and reporting progress clearly
5. Prepare and submit high-quality business reports for customer-facing platforms, ensuring accuracy and timely submission
6. Maintain structured and up-to-date project documentation, records, and files compiled from systems, meetings, and business inputs
7. Lead cross-departmental shipping and logistics meetings to ensure alignment and proactive planning
8. Attend sales meetings on behalf of the Projects Team, capturing and distributing clear and accurate meeting notes
9. Maintain registers, trackers, and records to ensure data integrity across all project documentation
10. Uphold strong document control and management practices to support audit readiness and operational transparency
11. Support knowledge sharing across the organisation by assisting colleagues with system use and access to accurate project information
12. Prepare formal documentation and communications for external parties, including expediting lists and general correspondence
13. Contribute to continuous improvement initiatives by identifying and implementing process enhancements
14. Manage the Projects Team inbox, ensuring effective organisation, traceability, and action tracking
15. Provide flexible support across project activities as required to ensure delivery on time, within budget, and to the required standard
16. Carry out additional duties as required to meet evolving business needs
Knowledge, Skills and Experience
17. Previous experience in an engineering, manufacturing, or project-based environment
18. Strong numerical and analytical skills
19. Excellent written and verbal communication skills
20. Proficient in Microsoft Office, particularly Excel at an intermediate level or above
21. Experience using ERP systems is desirable
22. Highly organised with the ability to manage multiple priorities and meet deadlines
23. Strong attention to detail with a structured and methodical approach
24. Flexible, adaptable, and proactive in supporting wider business needs
25. Resilient under pressure with a professional and positive attitude
26. Strong problem-solving capability with a practical and solutions-focused mindset
27. Collaborative team player with a positive, can-do approach
28. Eligible for UK Security Clearance, if required