About the Role:
We are currently seeking an experienced Window and Door Service Engineer. This field-based position involves attending customers’ homes throughout Wiltshire to diagnose and carry out remedial repairs on a wide range of glazing products.
As a key member of our service team, you will be responsible for ensuring a high standard of workmanship and customer satisfaction while resolving issues with windows, doors, locks, hinges, and associated glazing components.
Key Responsibilities:
* Attend customer sites to assess and complete repairs on faulty glazing products (including uPVC, aluminium windows and doors).
* Diagnose faults accurately and carry out repairs efficiently and professionally.
* Adjust and replace hardware components such as locks, handles, hinges, seals, and glazing units.
* Maintain accurate records of work completed and parts used.
* Communicate clearly and respectfully with customers, providing excellent customer service.
* Adhere to all health and safety regulations and company procedures.
Requirements:
* Proven experience in a similar role within the window and door industry.
* Strong knowledge of glazing systems, repair methods, and installation standards.
* Excellent fault-finding and problem-solving skills.
* Full UK driving licence (clean preferred).
* Ability to work independently and manage your own workload.
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