Are you a passionate about technology and innovation within the IT sector? Network LTD, a leading provider of IT Support, Web Development and VOIP Phone systems, are in search of an IT Apprentice to join their team! A Typical Day in the Job: Provide 1st line support via the helpdesk Support customer's queries and issues Respond to IT tickets accordingly and efficiently Support with hardware and software issues - involved in scripting Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT. Possible progression upon completion of the apprenticeship.