Overview
As part of our Emergency Response Team, you’ll be the first on the scene at customers’ homes, which makes you the face of our brand for people who are worried about potential gas escapes or carbon monoxide activated alarms.
Location: Derby (General)
Key Responsibilities
* Sometimes you’ll be dealing with the emergency services on behalf of our customers, making you part of a team that’s responsible for protecting people’s lives.
* Installation, replacement, and maintenance of gas meters for our home and business customers.
* High rise and gas safety regulation surveys, to fitting cooker safety valves.
* Work on a shift pattern rota averaging 40 hours per week which will include weekends and unsociable hours.
* You will be the first point of contact for customers in emergency situations, demonstrating empathy and professionalism to protect their safety.
Experience and Qualifications
* Excellent communication skills and the ability to keep calm under pressure.
* Be able to work in a dynamic and collaborative environment.
* Strong knowledge of gas systems, regulations, and safety protocols.
* Excellent problem-solving skills and attention to detail.
* Ability to work independently and in a team.
* Excellent communication skills and ability to interact effectively with clients and colleagues.
* You must have either a CCN1 or CMA1 qualification to apply. A MET1 qualification would be beneficial but is not essential. Experience working within a gas environment, including knowledge of gas appliances; testing, purging, and commissioning of pipework.
* An understanding of Standards, Legislation, Codes of Practice and Health and Safety.
Other requirements:
* You MUST have a full valid driver’s licence.
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Equal Opportunity Statement
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly and welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
Seniorities and Employment Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Engineering and Information Technology
* Industries: Utilities
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