Overview
Vacancy: Application Support Analyst
Location: Gerrards Cross, Buckinghamshire
Salary: £35,000 - £40,000 (plus benefits)
A growing healthcare organisation is looking for an Application Support Analyst to join their technology team in Gerrards Cross. This is a hands on technical support role focused on business critical applications used across clinical and operational environments. You will act as a key link between end users, IT, and third party providers, ensuring systems remain reliable, secure, and fit for purpose in a fast paced healthcare setting.
The Role
You will be responsible for supporting, maintaining, and improving a range of internal applications and databases. This role suits someone technical, proactive, and confident working independently while still being a strong team player.
Key Responsibilities
* Providing 2nd line application support to internal users
* Managing and resolving incidents and service requests
* Investigating application, database, and system issues
* Writing and running SQL queries for troubleshooting and data analysis
* Supporting Windows based environments and related infrastructure
* Working with remote access tools to support users across multiple sites
* Documenting fixes, processes, and known errors
Essential Skills And Experience
* Proven experience in an Application Support or similar technical support role
* Strong working knowledge of SQL and relational databases
* Experience supporting Windows environments
* Familiarity with service desk and ticketing tools such as Jira
* Experience using remote access and support tools
* Excellent communication and interpersonal skills
Desirable, Not Essential
* Experience supporting applications within healthcare or regulated environments
* Understanding of data security and confidentiality best practices
If you are an Application Support Analyst who enjoys solving problems, working with users, and taking ownership of technical issues, this is a great opportunity to join a purpose driven healthcare organisation.
Keywords: Application Support Analyst, SQL Support, Systems Support, Windows Support, Database Support, Jira, IT Support, Technical Support Analyst, Healthcare IT, Gerrards Cross IT Jobs
Location: Gerrards Cross, Buckinghamshire | Salary: £35,000 - £40,000 per year | Job type: Permanent | Posted: 28/01/2026
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