You will work onsite and report into the Assistant or Store Manager. Your role may involve working at the tills, advising customers, or operating in the back shop.
Key Responsibilities
* Help customers and put them at ease by listening, answering questions, providing advice, and recommending products.
* Promote in‑store offers and schemes to give customers the most information.
* Run the store smoothly by ensuring products are displayed correctly, maintaining a clean shop floor, and managing stock in the storerooms.
* Collaborate with teammates to deliver a great shopping experience and keep the store presentable.
You will be provided with award‑winning training accredited by the Institute of Customer Service.
Joining us as a Customer Advisor is a great opportunity, whether you’re starting your career or looking for a new challenge.
Essential Skills & Experience
* Full training is provided for this role; we are looking for people who excel in a varied, fast‑paced environment.
* Communicate and listen effectively.
* Enjoy working as part of a team and promote a collaborative dynamic.
* Understand that small actions can have a big impact on customer interactions.
* Desire to be a proud brand ambassador for Boots and help customers find the best products.
Desirable Skills & Experience
* Experience providing customer care and delivering great service (not essential).
This role includes weekend shifts.
We can only consider candidates who are over 18 due to age restrictions for this role.
Salary
The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. The hourly rate will increase after 6 months in the role.
Benefits
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Equal Opportunity
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
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