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Transport solutions assistant

Nottingham (Nottinghamshire)
CRA GROUP RECRUITMENT AND PAYROLL LTD
Assistant
£25,000 - £40,000 a year
Posted: 21 September
Offer description

3 months contract with a Local Authority

Job Summary:

* A temporary opportunity has arisen for a Transport Solutions Assistant to support the delivery of a broad range of specialised transport services, including home-to-school transport, youth and adult social care transport, and ad hoc travel arrangements.
* This role involves contract management, procurement, customer liaison, and safeguarding responsibilities.

Key Duties/Accountabilities (Sample):

* Coordinate and support a variety of specialised transport services across multiple service areas
* Monitor and evaluate contract performance, including regular site visits
* Manage ad hoc transport procurement, ensuring best value for money
* Ensure all safeguarding and child protection protocols are followed
* Evaluate and administer Direct Travel Assistance Payments (DTAP)
* Liaise with schools and care professionals to ensure service users have certified Transport Care Plans
* Conduct service reviews to identify efficiency savings
* Use internal systems to maintain financial and client records and produce reports
* Verify supplier and client payments; monitor revenue returns
* Deputise for Transport Officers when required
* Maintain high levels of customer care when interacting with clients and service providers

Skills/Experience:

* Experience in transport coordination or administration, ideally within a public sector or social care environment
* Strong understanding of safeguarding and child protection policies
* Confident in monitoring contract compliance and investigating service issues
* Skilled in procurement and evaluating best value services
* Strong organisational and planning skills with the ability to manage competing priorities
* IT literate, with experience using bespoke software systems for reporting and record-keeping
* Strong communication and interpersonal skills for liaising with stakeholders, clients and suppliers
* High level of attention to detail in financial verification and service quality monitoring
* Ability to analyse contract performance data and contribute to cost-saving initiatives
* Experience working with vulnerable groups is desirable

Additional Information:

* The closing date: 27/08/2025.
* Full-time role: 37 Hours/week.

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