Title of the position
Medical Administrator
Reports to
Medical Operations & Excellence Manager
Purpose of the job
The Medical Administrator provides comprehensive administrative and operational support to the Global Medical Organization, reporting into the Medical Operations & Excellence Manager. This role plays a critical part in enabling efficient execution of medical activities, with a strong focus on scientific events, training administration, contract management, invoicing and cross-functional coordination with Finance and other stakeholders. The position requires a high level of organizational skill, attention to detail, and the ability to manage multiple priorities in a regulated environment.
Main missions and responsibilities + expected results
Accountability 1: Scientific Event (internal and external) Administration
* Coordinate end-to-end administrative support for scientific and medical events, including flight, hotel, restaurant and ground transportation bookings
* Ensure all event-related arrangements comply with internal policies and applicable compliance requirements
* Maintain accurate records and documentation related to scientific events
Accountability 2: Contract and Vendor Administration
* Draft and manage contracts for the entire Global Medical Organization, including service agreements, consulting contracts, vendor agreements etc.
* Liaise with Legal, and other relevant teams as required to ensure timely review and approval
* Track contract status, renewals, and documentation
Accountability 3: Invoicing Coordination
* Coordinate invoicing processes in close collaboration with the MedOp Manager, Finance and Accounting teams
* Ensure accurate and timely processing of invoices, POPs, and expense documentation
* Support the MedOp Manager in budget tracking and reconciliation activities related to medical organizational initiatives, events, projects etc.
Accountability 4: Training Administration
* Provide comprehensive administrative support for medical training programs, including planning, scheduling, enrollment and documentation
* Manage training logistics, materials distribution, material update, attendance tracking and certification records
* Support onboarding and ongoing training initiatives for Global Medical team members
* Maintain training records in relevant systems and ensure audit readiness with specific attention to GxP related materials
* Support the maintenance of the BH Core Training Portal in collaboration with IT
Accountability 5: Onboarding and Organizational Support
* Support the onboarding of new Global Medical team members by coordinating system access, training requirements, and administrative setup
* Act as a key point of contact for administrative queries within the department
* Maintain departmental trackers, calendars and documentation
Accountability 6: Systems and Project Support
* Provide administrative support for system implementation and optimization projects (e.g. MI systems, PromoMats, learning platforms etc.)
* Assist with user access management, documentation, training coordination and data maintenance
* Support change management activities related to new tools and processes
Qualifications
* Previous experience in an administrative or operations role, preferably within the pharmaceutical, biotech, or life sciences industry
* Experience supporting medical, scientific event and training-related activities
* Familiarity with regulated environments and compliance-driven processes
* Strong coordination experience with Finance, Legal and cross-functional stakeholders
* Excellent organizational and time-management skills with strong attention to detail
* Ability to manage multiple priorities and deadlines in a fast-paced, global environment
* Strong written and verbal communication skills
* Proficiency in MS Office and experience with enterprise systems (e.g. MI tools, content management or learning systems) is an advantage
* Professional, discreet and service-oriented mindset
#J-18808-Ljbffr