The role
Join Southern Housing as an Administrator in our Asset compliance team. You will be providing a full range of administrative and support services to facilitate the effective and efficient operation of the team and department. Completing daily, weekly, and monthly tasks to ensure Southern Housing meets its legal and regulatory compliance requirements.
The role will involve liaising with members of staff in other departments, external contactors, and residents in relation to delivering operational compliance. You'll assist in the implementation of continuous improvements and business as usual tasks like:
* booking appointments and co-ordinating these with residents, contractors, and other stakeholders
* raising jobs across a wide range of systems including MRI, Proactis, etc.
* providing meeting administrative support and assisting with HHSRS and Decent Homes queries, including arranging works and following up to ensure there is completion evidence.
* monitoring compliance email inboxes and respond with prompt and accurate information.
This role will be based in our Croydon office and offers hybrid working arrangements between office and work from home and is offered on Secondment/Fixed Term Basis until 15 October 2026.
What you'll need
* Computer skills sufficient to operate data systems and other software packages to effectively manage compliance streams.
* You'll be able work under pressure, manage workloads and prioritise your tasks.
* You will have excellent communication skills with a fine eye for detail.
* Providing meeting administrative support. Booking rooms, sending out invites, producing agendas, taking minutes, producing action trackers, etc.
* Taking responsibility for respond to Customer Contact through various mechanisms, phone, e-mail, CRM, etc.
* Accurately processing incoming data and certification
In your supporting statement, it is important that you address how you meet each of the above six criteria providing real examples.
Closing Date: 5th of October (Sunday) at 23:59
Shortlisting Date: week commencing 6th of October 2025
Interview Date: week commencing 13th of October 2025
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered.
Applying for roles with us
About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their ownWe also understand the difference that safe, secure, and affordable homes can make to people's lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
Pension
Life
assurance
Healthcare cash plan
Eyecare & dental
Birthday
leave
Retailers discounts
Cycle
to work
Buy & sell
annual leave
Season ticket loan
In-house academy & career development
Flexible working
Inclusion & Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.
We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.