About the Role
We are seeking a professional and welcoming Reception Administrator to join our Business Support Team. This is a key front-of-house role, responsible for managing the reception area and delivering high-quality administrative support across the school.
You will be the first point of contact for visitors and callers, ensuring a safe, efficient, and friendly reception environment. Alongside reception duties, you will support a wide range of administrative functions, including attendance reporting, resource management, communications, and facilities support.
Key Responsibilities
* Provide a front-line, customer-focused service for pupils, staff, and visitors
* Manage incoming and outgoing communications, including calls, emails, and post
* Maintain accurate school records and support attendance reporting
* Coordinate printing, reprographics, and resource distribution
* Support compliance checks and health & safety procedures
* Assist with student welfare administration and safeguarding protocols
* Undertake general administrative tasks, including minuting meetings and drafting correspondence
About You
Essential Skills & Experience:
* Proficient in MS Office (Word, Excel, Outlook)
* Calm and emotionally regulated under pressure
* Strong organisational and communication skills
* Ability to maintain confidentiality and handle sensitive matters professionally
* Comfortable working with young people and families with challenging behaviours
* Evidence of continuous professional development
Desirable:
* Experience in a school-based administrative role
* Familiarity with Educational Management Information Systems
* L2 English and Maths qualifications
Safeguarding & Conduct
Raise Education & Wellbeing School is committed to safeguarding and promoting the welfare of children.
This role requires strong boundaries, professional conduct, and a calm, emotionally regulated presence in all situations.
All staff are expected to uphold this commitment and will be subject to an enhanced DBS check and safer recruitment procedures.
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