Sales Administrator
OA are recruiting for a Sales Administrator to join a growing and well-established business within the promotional merchandise industry.
Our client specialises in creating bespoke branded products that help businesses engage with their audiences in meaningful ways. Working with some of the world’s most recognised global brands, they pride themselves on delivering exceptional service alongside a complete 360° promotional merchandise solution.
Location: Hemel Hempstead
Hours: Full-time, Monday to Friday, 8:30am-5:00pm (fully office based)
Salary: £28,000-£30,000, depending on experience
Sales Administrator Benefits:
1. Bonus scheme linked to company revenue growth
2. Team-building days and social events
3. Annual Christmas party
4. 22 days annual leave plus Bank Holidays and Christmas closure
5. Free on-site parking
Sales Administrator Key Responsibilities:
6. Processing customer orders received from Sales Executives via Salesforce CRM
7. Confirming order specifications and delivery details with customers
8. Preparing and issuing invoices using Apple Pages/Word templates
9. Negotiating product pricing and costs with suppliers
10. Raising and sending purchase orders to suppliers
11. Coordinating and managing customer artwork files
12. Liaising with internal and external design teams to produce artwork proofs
13. Sending proofs to clients and obtaining final approval
14. Updating and maintaining supplier information within Salesforce CRM
15. Ensuring all order and customer details are accurately updated throughout the order process
16. Supporting the wider sales team with day-to-day administrative tasks
17. Handling telephone enquiries and providing excellent customer service
18. Following up on inbound sales enquiries and assisting with converting opportunities into orders
19. Supporting customers throughout the order process from enquiry through to completion
Sales Administrator Skills & Experience:
20. Previous administrative experience within a fast-paced environment
21. Strong organisational skills with excellent attention to detail
22. Ability to manage a high workload efficiently and prioritise tasks effectively
23. Confident communication skills, both over the phone and via email
24. Comfortable speaking with customers and supporting sales-related enquiries
25. Experience negotiating with suppliers would be advantageous
26. Proactive, self-motivated and able to work independently
27. High energy with a positive and adaptable approach
28. Good working knowledge of Microsoft 365, including Word and Excel
29. Basic understanding of CRM systems
30. Previous experience within the print, marketing, or promotional merchandise industry would be beneficial, but is not essential
If the role is of interest and your skills align,