Your newpany
A prominent provider of courier and logistics services in the United Kingdom is looking for a temporary Customer Service Administrator for 6 months, based in Brighton. Thesepanies’ services include overnight and international deliveries and have a robust network of service centres and a large fleet of couriers.
Your new role
You will handle inbound telephone calls and emails, arranging collections, transit routes and deliveries. You will liaise with other departments to ensure deliveries are within the SLA. You will provide customers with updates, quotes and responses to general enquiries. You will provide a seamless and high-quality customer experience.
What you'll need to succeed
You will have excellent written and verbalmunication skills and confidentmunicating with customers, via telephone, email and face to face. You will have previous customer service administration experience and be able to work well within a team and independently.
What you'll get in return
This is a fully office-based position 45 hours per week Monday – Friday (7am – 5pm / 7:30am – 17:30pm / 8am – 6pm). This role is paying between £14 -£15 per hour. This is an exciting opportunity to join an award-winning business for their customer service and supply chain.