Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups. Stemming from the community provider unit of NHS Bromley, we boast extensive experience in serving the Bromley populace over many years.
Working at Bromley Healthcare offers a fulfilling experience. Our distinctive service delivery approach and commitment to hearing every employee's voice ensure a gratifying career journey. As a Social Enterprise, we embrace an innovative approach to healthcare delivery, combining the traditional strengths of the NHS, such as robust training and development opportunities, with the flexibility to reinvest surpluses into community initiatives.
Employees of Bromley Healthcare whose role may be at risk will receive priority consideration.
Applicants for roles involving driving responsibilities will be required to provide proof of business insurance.
Job overview
Band 7 - £53,751 - £60,651 inclusive of HCAS
Are you passionate about driving meaningful change in healthcare?
We’re looking for a dynamic Transformation Programme Manager to lead ambitious programmes that improve patient outcomes and deliver real value. In this pivotal role, you’ll shape and deliver complex projects that support our organisational priorities, working closely with clinical teams, corporate services, and system partners. If you thrive on collaboration, innovation, and making a tangible impact, this is your opportunity to help transform the way we deliver care.
Main duties of the job
You will oversee the planning, delivery, and evaluation of transformation programmes, ensuring robust governance and alignment with organisational priorities. Key responsibilities include developing business cases, managing risks, tracking benefits realisation, and reporting progress to senior stakeholders. The role involves engaging with internal and external partners, influencing decision‑making, and leading programme assurance reviews. You will also provide expert advice on programme management, coach project leads, and contribute to a culture of continuous improvement across the organisation.
Working for our organisation
Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.
Compensation is contingent upon NHS experience and current banding/pay point.
We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle‑to‑work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low‑interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.
Detailed job description and main responsibilities
JOB SUMMARY
The postholder will work as part of the Transformation Division reporting to the Head of Strategic Transformation. The post holder will support the Head of Strategic Transformation in coordinating the organisational wide transformation programme. Responsible for leading and delivering complex programmes aligned to organisational priorities, the role involves managing multiple complex projects within a transformation portfolio, ensuring delivery of benefits, quality improvements, and financial efficiencies. The post holder will work collaboratively across Integrated Care System (ICS) partners, clinical teams, and corporate services to implement sustainable change using recognised programme management methodologies. The post holder will work with a high degree of autonomy within the Transformation governance framework. Leads designated programmes, taking decisions on prioritisation, resource deployment and risk mitigation; escalates material risks/variances to the Head of Strategic Transformation.
MAINDUTIESAND RESPONSIBILITES
Communication and Relationships
* To build strong relationships with the other areas of the transformation division: information and quality improvement to ensure a consistent approach to change management
* To oversee the programme management of individual transformation programmes as delegated by the Head of Strategic Transformation
* Engage and build strong relationships with relevant key internal partners in order to deliver on transformation programmes, including relevant project leads, clinical experts and services / patients / carers and service user
* Communicate, engage and build relationships with key strategic partners in order to support the delivery of transformation programmes
* Engage and manage relationships with stakeholders to achieve a common purpose and realise mutual benefits in the scope of delegated transformation responsibility
* Communicate complex, sensitive and contentious information to wide range of audiences, including in public and local consultations where there may be hostile/antagonistic audiences
* Use highly developed influential and persuasion skills when proposing major service changes to audiences where there are significant barriers to acceptance
* Communicate complex information to a wide variety of audiences
* Present and explain results clearly and accurately using numerical, graphical and written formats as needed
Programme assurance and monitoring
* To project manage delegated projects and programmes of work agreed by the Head of Strategic Transformation, working in conjunction with relevant project leads across the organization
* Lead planning, delivery, and evaluation of transformation programmes using PRINCE2/Agile principles.
* Develop business cases, benefits realisation plans, and risk mitigation strategies.
* Ensure programme governance, reporting to Transformation Governance Sub Group.
* Manage programme budgets and financial risks, ensuring delivery within agreed resources. Influence and negotiate with senior stakeholders to achieve strategic objectives.
* Provide expert advice on programme management methodologies and coach project leads.
* Lead programme assurance reviews and contribute to organisational transformation strategy.
* Within individual scope of work, manage project and programme linkages and interdependencies ensuring that no work is either overlooked, or duplicated; ensure the management of risks, particularly those involving connectivity between projects whilst ensuring the impact of change is related back to the operational area of implementation, the programme and each individual project, escalating to the Head of Strategic Transformation as appropriate.
* Within individual scope of work, oversee the monitoring, tracking and reporting to the Head of Strategic Transformation and Transformation Board and other forums in a timely manner of the individual projects and associated changes with reference to project plans, objectives, milestones, financials, quality, risks and issues, advising of any deviations from approved plans.
Team Working
* Works with others towards achieving shared goals, ensuring that the teams objectives and purpose are clear
* Respects and is open to the thoughts, opinions and contributions of others
Analytical and judgement
* Demonstrate a flexible approach to the development and delivery of new programmes where necessary
* Interrogate and analyse, sometimes complex and contentious, information to support the delivery of clear reporting and outcomes, including identifying areas of required transformation.
* To review relevant key indicator date when reviewing efficiency opportunities within transformation programmes, including establishing evaluation criteria at the start of the programmes to review
Planning and organisation
* To support the directorate in project management to ensure value for money across commissioned services including supporting the delivery of any required efficiency/change programmes
* To support the transformation strategy by supporting significant service development/redesign using appropriate methods link to the wider strategy targeted at improvements in health outcomes for the public.
* Lead on delegated change programmes and facilitate the uptake of initiatives that support and embed excellence within the health and social care system.
* Lead on the delivery of multiple projects and programmes of work, working with colleagues and subject matter experts to scope, plan design and deliver those.
* Support and deliver organisational change and the uptake of initiatives that support excellence.
* To be responsible for the delivery of benefits and track realisation of outcomes of any transformation programmes.
Leadership
* Provide day-to-day line management of any staff who are seconded under the Transformation team
* Responsible for recruitment and induction of new team members.
* To contribute to a collaborative working environment and innovative culture.
* To be responsible for day-to-day management and support of services that are seconded under the transformation directorate whilst the transformation programme is undertaken.
* As part of the wider transformation agenda, to constantly strive for value for money and greater efficiency in the use of budgets and to ensure that they operate in recurrent financial balance year on year.
* Responsible for planning, tracking and reporting programme budgets/savings, cost pressures and financial risks; recommends corrective actions.
* As part of project oversight, to highlight any potential risks or concerns/delays in projects which may have a financial impact.
MANDATORY REQUISITES FOR ALL ROLES
The postholder is expected to demonstrate the values of Bromley Healthcare including:
* Health and Wellbeing
The postholder is expected to work within the requirements of the 6C’s – Care, Compassion, Competence, Communication, Courage and Commitment.
The postholder is expected to comply with all Bromley Healthcare’s relevant policies, procedures and guidelines; including the appropriate code(s) of conduct associated with this post.
Safeguarding
The postholder is responsible to safeguard children, young people and adults at risk.
All staff must be familiar with and adhere to Bromley Healthcare’s child/adult safeguarding procedures and guidelines, in conjunction with the multi‑agency policies and procedures of the relevant borough’s Safeguarding Children Partnership and Safeguarding Adults Board.
Staff must be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of BromleyHealthcare inline with the requirements of the Children’s Act 1989 and 2004 and the Care Act 2014. Staff are required to attend child/adult safeguarding training relevant to their position and required for their role.
The job description reflects the immediate requirements and objectives of the post. This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, as directed by the line manager. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
Qualifications
* Educated to degree level or equivalent transferable skills and experience
* Evidence of continuing personal development and learning
* Lean/Six Sigma or Quality Improvement training.
Skills
* Initiative to work on project solutions based on objectives
* Understand challenges associated with change management and changing outcomes
* Understanding of NHS and key policy issues which effect business performance
* Advanced stakeholder engagement, negotiation and influencing skills
* Ability to interpret and analyse complex data and understanding how process changes can impact service performance
* Ability to manage competing priorities and prioritise effectively
* Ability to interpret KPI data and communicate effectively complex service developments and changes to varying staffing levels
Experience
* Significant experience leading complex, multi disciplinary programmes across organizational boundaries
* Experience of working closely with commissioners/external stakeholders
* Budgetary management, cost improvement planning and quality impact assessment
* Staff management and development
* Proven ability in benefits realization and business case development
IT
* Strong understanding of using BI Tools (eg Qliksense)
* Extensive Experience of using electronic record systems, including understanding of clinical templates and links to KPIs/outcomes
* Knowledge of other clinical systems
We are dedicated to caring for our service users and their loved ones, as well as ensuring the wellbeing of our colleagues. That's why we strongly encourage all colleagues to avail themselves of the Coronavirus vaccination.
To get a sense of what it's like to work with Bromley Healthcare, you can visit our YouTube channel at the following link: YouTube Channel .
Salary is determined by NHS experience and current banding/pay point. External applicants will begin at the entry point of the salary scale in line with NHS terms and conditions.
At Bromley Healthcare, we are fully committed to fostering a diverse and inclusive culture where all colleagues feel supported, nurtured, and celebrated. Discrimination of any protected characteristic is not tolerated. Diversity and inclusion are key components of our People Strategy, as an equal opportunities employer, we are particularly eager to enhance Black, Asian, and Minority Ethnic (BAME) representation across Bromley Healthcare, especially at senior levels.
We welcome applicants with a disability. We are able to support reasonable adjustments throughout the interview process, please let us know if you require any.
We understand the importance of balancing work and life, so we offer our staff a variety of flexible working options from day one. These include:
* Compressed hours
* Part‑time
* Job shares
We encourage you to discuss this with your hiring manager, who will take your individual circumstances into account alongside the service needs.
We eagerly anticipate welcoming you to a rewarding career with Bromley Healthcare. Please note that all offers of new employment with Bromley Healthcare are subject to a six‑month probationary period.
Bromley Healthcare CIC is an NHS community provider and an integral part of the NHS family. However, we pride ourselves on being different; as a co‑owned social enterprise, Bromley Healthcare CIC is owned by its employees. This ensures that our staff remain under NHS Agenda for Change Terms and Conditions and are members of the NHS pension scheme (provided they are eligible). If not, we offer the Nest or Scottish Widows pension schemes.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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