We are recruiting for a Reward Operations Advisor for a leading Aerospace organisation based in Broughton.
The first 4 weeks will be on site it will then be 3 days a week on Site, 2 days WFH.
To work as part of a payroll support and HR Administration team responsible for processing of a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements.
To provide customer-focused support to UK-based colleagues on the telephone and via email on a broad range of payroll matters.
To provide daily support to internal and external stakeholders to enable the successful running of the payroll from start to finish and to also produce important HR correspondence for internal and external stakeholders, including employment references, Solicitor’s reports and mortgage/rental operations.
Key Accountabilities
1. Process Payroll related transactions from internal stakeholders, such as:
2. Detached Duty, Standby, On Call
3. Onetime payment submissions
4. Memberships, Loans, PASS scheme
5. Working Party Subsistence
6. P45 / New Starter Declarations
7. Settlement Agreements
8. Court Orders
Process Time related transactions from internal stakeholders, such as:
9. Overtime
10. Shift Changes
11. Sickness
12. Phased Return to Work
13. Time Savings Accounts, Salary Offset
Process HR Administration related activities:
14. Complete transactions in relation to all HR administration activities, for example references and solicitors’ letters
15. Provide first level support to all clients on the flexible benefits platform.
16. Maintain e-pay tool and provide first line of support when dealing with stakeholder queries
17. Produce documents through mail merge for internal mail shots and divisional correspondence
18. Manage all aspects of the relationship with the external e-payslip provider
Key Qualities
19. Customer focused and results orientated, with a logical approach to completing tasks
20. Be able to work using your own initiative and develop effective solutions to problems
21. Must be a team player and proactively assist other team members when needed
22. Have a strong ‘personal branding’ and demonstrate a ‘can-do’ attitude in all areas
23. Ability to work under pressure to agreed deadlines
24. Work with minimum supervision, self-motivated
25. Excellent interpersonal skills, be well organised and have a flexible approach
26. Committed to support continuous improvements
This is an umbrella contract, the role is Inside IR35