Do you want to work for a caring organisation that believes in people? Do you want to make a difference to young people and their community? At Change Grow Live, our commitment to making a difference in the lives of young people who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each person’s needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower young people to make positive changes, foster personal growth, and embrace life to its fullest. As a Resilience Duty Worker, you’ll be working within an Integrated, Whole Family Recovery Service, working as part of a multi-disciplinary team. The role involves delivering interventions that empower young people to reduce risk, build resilience, and lead safer, healthier lives. You'll have experience of supporting young people within the context of substance use and the associated contextual and safeguarding issues that impact on the lives of young people, their families, and communities. You’ll monitor and manage referrals into the service, complete triage assessments, deliver brief interventions and work p eripatetically across Hertfordshire county where required. Strong engagement skills, partnership working, and a solid understanding of harm reduction are essential. Full UK driving license and access to a car - Essential Where: This role will be based across Hertfordshire County Full Time Hours: 37.5 per week Salary : £27,861.26 - £32,002.35 Allowance: Outer Fringe £694.25 * Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. About the role: Supporting young people at point of entry into the service, processing and managing referrals and completing initial triage assessments. Identifying and responding effectively to potential safeguarding issues Reducing drug and alcohol related harm to young people and the wider community Promoting carer, service user and community involvement Providing advocacy for access to partnership services Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience Working flexibly across sites where required Please see the attached Job Description and role specifics for more detailed information about the role and responsibilities of this post. About you: Experience of working with young people and knowledge of the issues they face Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework Have an excellent understanding of drug and alcohol issues and experience of working within a related field Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance An accomplished communicator, both verbal and written with a high degree of personal IT competency Be able to accurately update and maintain records and to work to deadlines for the submission of information. What we will give to you: 25 days holiday ( bank holidays) rising by 1 day for each years’ service “Capped at 30 days” Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Refer a friend scheme. Please ensure you fully complete the personal statement in the screening questions utilising the role specifics, outlining how you meet the person specification and job criteria. Direct applications only — we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. CGL points 23 to 28 (£27,861.26 - £32,002.35) Outer Fringe (£694.25) 10/10/2025 Jennie Woodwards | jennie.woodwards@cgl.org.uk | 07867140667 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.