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Financial operations team leader

Birmingham (West Midlands)
Birmingham Children's Trust
Operations team leader
Posted: 20 April
Offer description

We are seeking an enthusiastic, confident and highly organised Financial Operations Team Leader to join our Finance service and provide flexible leadership across the Trust’s Financial Operations Team. This is a part-time role working 18.25 hours per week as part of a job share.

This is a great opportunity for someone who enjoys a varied, fast-paced environment, builds strong working relationships quickly, and is committed to delivering a high-quality, customer-focused service.

Working alongside your job share colleague, you will oversee the day-to-day running of the Financial Operations Team, ensuring accurate and timely processing of financial transactions and compliance with Trust policies and financial regulations. The team operates across our offices at One Avenue Road (Aston) and Lifford House (Stirchley), with the ability to work from home as part of a hybrid arrangement.

Key responsibilities

* Lead, support and motivate the Financial Operations Team (in partnership with your job share colleague), ensuring clear priorities and effective workload management.
* Manage staff performance and development, including regular supervision, setting objectives, conducting appraisals, supporting attendance and wellbeing, and progressing capability/conduct matters in line with Trust policies.
* Coach, mentor and support team members to build capability, address training needs, and maintain a positive, high-performing culture.
* Oversee the accurate and timely processing of key financial transactions
* Monitor quality, controls and compliance with Trust policies, financial regulations and audit requirements.
* Identify, recommend and help implement process improvements to enhance efficiency
* Build and maintain positive working relationships with colleagues and stakeholders across the Trust, providing clear and professional communication.
* Use initiative to resolve issues, manage risks and escalate appropriately when needed.

We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.

This role is based in Birmingham (hybrid). You must live within a commutable distance and have the right to work in the UK. Please note: we are unable to offer visa sponsorship for this post. About you:

* Experience leading and motivating a team, ideally within a financial administration or financial operations setting, transactional processing or a similar fast-paced environment.
* Demonstrable experience of staff performance management, including supervision, objective setting, appraisals, and supporting improvement through coaching and constructive feedback.
* Ability to identify opportunities for process improvement and help drive changes that improve efficiency and service delivery.
* Strong attention to detail, with experience monitoring quality and compliance to ensure processes run smoothly.
* Excellent communication skills and the ability to build trusted relationships with a wide range of internal and external stakeholders.
* A proactive, solution-focused approach, using initiative to anticipate issues and take ownership through to resolution.

Additional Information: Interview date: TBC Onboarding Process: Please note as part of our onboarding process, the successful candidate will be required undergo a series of background checks with Experian Including Experian Right to Work, and Digital ID verification. These are essential pre-employment requirements.

Our Benefits:

* A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.
* Free on-site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). We also provide onsite electric car charging ports which are free to use!
* Full access to our amazing internal employee benefits scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health & Fitness and Personal Wellbeing support and much more!
* Flexible and hybrid working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns.
* Pension Scheme - You will receive a generous local government career average pension scheme in line with the local government pension scheme.

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